City of West Des Moines Public Safety Applications Specialist in West Des Moines, Iowa

Public Safety Applications Specialist

  • Type:Full Time

  • Salary/Pay Rate:$51,426-$79,197/year

  • Posted Date:09/13/2018

  • Deadline to Apply:10/12/2018

    Job Details





Click here to review a Summary of Employee Benefits

Civil Service Status

This is a Civil Service position

Regular Hours

40 hours per week/Varies

Overtime and Weekend Work as Required

Tentative Start Date

December, 2018

Job Summary & Requirements

Under the general direction of the Assistant Chief of Logistics, coordinates with partner agencies to maintain and enhance the operational efficiency of mission critical applications utilized by Westcom Emergency Communications and partner agencies including Computer Aided Dispatch (CAD) systems, Records Management Systems (RMS), Call Processing Equipment (CPE), Alerting Applications (Locution, CodeRed, I am responding, Active911, etc) Analytical applications (SSRS, Crystal Reports, CrimeView/CrimeMapping, etc) and Microsoft SharePoint. Provides training and assistance to users of the applications.

High School Diploma or equivalent and an Associate’s Degree or two-year technical Certification required. Training in computer applications, databases and GIS preferred. 1 year of Public Safety Systems experience preferred.

Physical/Drug Test

Post offer, pre-employment drug test required.

Steps to Apply

Steps to Apply:

  1. Profile: You must complete an online profile. This includes ALL sections of the profile. (Link online application system provided below).

  2. Qualifications: Under the My Qualifications section, make sure to list any certifications you currently hold.

  3. Attachments: You must attach the following documents to your profile under the "My Attachments" section by the deadline date, October 12, 2018 @ 11:59 PM.

a) Resume

b) Cover Letter

c) Supplemental Questionnaire (Link provided below)

  1. Applying for Position: Once you have completed your profile, you MUST apply for the position (The link to Apply is located on the right side of the main menu. An email will be sent confirming you have applied. It will also be displayed in the My Application History section).

Click to open: Supplemental Questionnaire

All steps MUST be completed before the posted deadline to be considered for this position. If you have any questions during the application process, please contact Human Resources at 515-222-3616.

Civil Service Exam

Applicants that submit all of the required application materials, meet the minimum requirements, and pass the written questionnaire will be invited to the Oral Boards. The Oral Boards are tentatively scheduled for the week of November 12, 2018. Qualified candidates will be notified of their interview date and time via e-mail.

Deadline to Apply

October 5, 2018 @ 11:59 PM

Apply Here!

City of West Des Moines Online Application System

Application Materials & Related Documents

Full Job Descriptions

You will need to complete an online profile and apply for this position online. There are Instruction Sheets under the Employment section of our City website as well as a number of topics in our FAQ section. If after reviewing these help guides you still need additional help, please visit or contact Human Resources 515-222-3616.

If you are currently employed with or you have been employed with the City in the last three years (in any capacity), do NOT create a new profile. Contact Human Resources at 515-222-3616 for instructions on how to log in.

If you have applied for a position with the City of West Des Moines since July 2009, please refer to the instruction sheets before creating a new profile.

Contact Information


Human Resources, 2nd floor

4200 Mills Civic Parkway

PO Box 65320

West Des Moines, IA 50265-0320

515-222-3616 (phone)

515-273-0601 (fax)