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Randstad Customer Support in West Des Moines, Iowa

Customer Support

job details:

  • location:West Des Moines, IA

  • salary:$15.25 - $16 per hour

  • date posted:Tuesday, June 29, 2021

  • experience:Entry Level

  • job type:Temp to Perm

  • reference:AB_3684064

  • questions:theresa.boat@randstadusa.com515-318-6892

job description

Customer Support

Are you good at talking with people? Do you like getting paid weekly? Randstad is working with a Des Moines institute to hire some awesome customer service representatives! Previous call center experience is a plus, but not necessary. We're looking to get people started in the next few weeks! Apply today or email your updated resume to theresa.boat@randstadusa.com

Responsibilities

  • Take inbound calls, answering inquiries regarding mortgages and loan status

  • Help set up payments

  • Take inbound calls, taking payments

  • Entering data into internal systems

  • Helping customers understand equity

  • Outbound calls to gather and verify data and enter into document systems

The essential functions of this role include:

  • working up to 4 hrs of overtime per week

Skills

  • Customer support

  • Active Listening

  • Empathy

  • Customer Service

  • Follow-up

  • Telephone Etiquette

  • Basic Computer Skills

  • Adapting to Change

  • High Volume

  • Call Center Support

Education

  • High School

Qualifications

  • Years of experience: 1 year

  • Experience level:Entry Level

Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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