Work in Iowa STEM Jobs

Description

Opening Available for Customer Service Representative!

OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Service industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Expect this role to exist within a dynamic and fast-paced working environment. This Customer Service Representative job is long-term temporary-to-full-time, and located in West Des Moines, Iowa.

Responsibilities

• May support business development and client referral goals by actively cross-selling and referring customers

• Receive and place telephone calls

• Deliver outstanding, friendly customer service in a timely fashion

• Field and send written business correspondence

Requirements

• Microsoft Office experience preferred

• Proven experience going the extra mile to solve complex customer inquiries via extensive research

• Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

• 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

• Excellent oral and written communication skills

• Excellent computer skills

• Demonstrated ability to interact effectively with internal and external partners and clients/customers

• Excellent problem-solving skills

• General familiarity with Conflict Resolution

• Well-founded grasp of Basic Computer Skills

• Multi Task experience highly desired

• Proven knowledge of Basic Computer Skills

• Wide ranging experience with Creative Problem Solving

• Proficiency in Microsoft Outlook

• Quality experience with customer service

• Expertise in Microsoft

• Earlier work involving communication

• Practical knowledge of University Degree

• Good understanding of Written Communication

• Microsoft Word experience preferred

• Inbound Call Center experience

• Excellent customer service and office administrative skills

• achievement oriented, positive attitude and an approach to work rooted in professionalism

If you seek to deliver great customer outcomes and want to improve your customer service skills to deliver personalized service specific to individual customer needs, we want to hear from you now. Apply today!

Call Shasta Coe at 515-244-2500 or email your resume to Shasta.Coe(at symbol)roberthalf.com!

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: $12.66 - $14.66 / Hourly

Location: WEST DES MOINES, IA

Date Posted: January 12, 2021

Employment Type: Temp to Hire

Job Reference: 01500-0011667198

Staffing Area: Office u0026 Administrative