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Wells Fargo Business Risk & Control Senior Officer - Consumer Lending Shared Services (Scenario Analysis) in West Des Moines, Iowa

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Wells Fargo’s Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it’s buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.

The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices, as well as online and digital channels.

The Consumer Lending Shared Services team has a career opportunity for an Business Risk and Control Senior Officer to lead the horizontal build out and execution of the Operational Risk Scenario Analysis program. This role will be responsible for coordinating the end-to-end scenario analysis process and partnering closely with the Scenario Champion in the execution of the Scenario Analysis process. In addition, the role will require facilitation skills, managing workshop discussions with leaders and SMES across Consumer Lending, encouraging participation and challenge, and identifying biases, and addressing them when observed. Also, the candidate must have extensive knowledge of operational risk and key risk programs and understanding of the data to support identification and facilitation of the scenarios. The scenarios also inform other risk management programs such as Risk Control Self-Assessment, Enterprise Risk Identification and Assessment, and Enterprise Scenario Analysis. The latter supports stress testing and helps to ensure that Wells Fargo is appropriately capitalized.

Key responsibilities of the role include supporting the following:

  • Partnering with key stakeholders from the business lines operational risk team, and other functional areas

  • Analyzing risk and control information and working with key stakeholders to determine risks or scenarios to focus on for each cycle of scenario analysis execution. Then creating and managing the scenario plan, while monitoring off-cycle triggers.

  • Ensuring that the scenario plan is reviewed, challenged, and approved by the Business Group Chief Operating Officer or equivalent.

  • Identifying a scenario champion for each risk, training them, and working with them to identify workshop participants and define a quorum for workshops.

  • Training workshop participants prior to workshops.

  • Preparing and distributing workshop materials, including data packs and workshop deck prior to workshops.

  • Facilitating workshops meetings involving between 10 to 50 cross-functional participants.

  • Capturing workshop output including summary decks and minutes.

  • Distributing the workshop results to workshop participants for affirmation.

  • Preparing decks for governance and supporting presentation of the workshop results to the Business Group Risk and Control Committee for review, challenge, and approval.

  • Publishing final results for utilization by other risk management capabilities.

  • Ensuring that any risk management ideas identified during workshops are actioned by the appropriate owners.

  • Ensuring that their scenarios are executed and documented in compliance with the Global Scenario Analysis Policy, Procedure, and applicable guidance from the Operational Risk team.

  • Partnering with the Operational Risk team to drive continuous improvement regarding the efficiency, effectiveness, and value of the business level scenario program.

Location: This role will need to sit in a posted market and does not offer relocation assistance or the opportunity to telecommute.

Salary range is determined by the location of the job.

The salary range displayed below is based on a Full-time 40 hour a week schedule:

Charlotte, NC -Min $150,500 Mid $215,000 Max $279,500

West Des Moines, IA - $150,500 $215,000 $279,500

Phoenix, AZ - $150,500 $215,000 $279,500

San Antonio, TX -$150,500 $215,000 $279,500

Minneapolis, MN -$150,500 $215,000 $279,500

Salt Lake City, UT -$150,500 $215,000 $279,500

Portland, OR -$150,500 $215,000 $279,500

Irving, TX -$150,500 $215,000 $279,500

Atlanta, GA - $150,500 $215,000 $279,500

Denver, CO - $150,500 $215,000 $279,500

Raleigh, NC - $150,500 $215,000 $279,500

Wilmington, DE - $158,100 $225,800 $293,500

Saint Louis, MO -$150,500 $215,000 $279,500

May be considered for a discretionary bonus, Restricted Share Rights or other long-term incentive awards.

Required Qualifications

  • 10+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 10+ years of financial services industry experience, of which 7+ years must include direct experience in risk management

  • 7+ years of financial services experience

Desired Qualifications

  • Ability to research, compile, and perform complex analysis on critical operational data

  • Advanced Microsoft Office skills

  • Excellent verbal, written, and interpersonal communication skills

  • Ability to work effectively in virtual environment where key team members and partners are in various time zones and locations

  • Ability to coordinate completion of multiple tasks and meet aggressive time frames

  • Ability to interact with all levels of an organization

  • Ability to lead projects/initiatives with high risk and complexity

  • Experience delivering results in a fast-paced, deadline driven environment

  • Experience managing complex projects in a large enterprise environment

Other Desired Qualifications

  • Strong experience with operational risk management in the financial services industry

  • Scenario Analysis experience

  • Ability to facilitate workshop

  • Experience leading in a matrixed environment

  • Good analytical skills including strategically analyzing data and diagnosing opportunities/interventions

  • Strong planning, prioritization, and organizational skills with ability to proactively manage and complete multiple work efforts in a fast-paced and dynamic environment.

  • Proven ability to engage appropriate parties and facilitate meetings to review and accomplish designated tasks

  • Proven relationship-building, collaboration, change management, and teaming skills

  • Intellectual curiosity with proven ability to learn quickly through others as well as to conduct their own research and analysis.

  • Ability to support and promote an environment of team member engagement and diversity where everyone feels included, valued, and supported to do the work that energizes and inspires them to go farther together and achieve success.

Job Expectations

  • Ability to travel up to 10% of the time

Salary Information

To be determined


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


Visit for benefits information.

Company: Wells Fargo

Req Number: 5589673-1

Updated: 2021-07-25 01:05:25.561 UTC

Location: West Des Moines,IA