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UnityPoint Health Certified Medical Assistant in Waterloo, Iowa

UnityPoint Clinics

Certified Medical Assistant (CMA)

Waterloo, IA and surrounding area

FT: M-F, Daytime hours

UnityPoint Clinics has new immediate Full-Time openings in the Waterloo and Cedar Falls region for Certified Medical Assistants (CMAs). Certified Medical Assistants at UnityPoint Clinic are a major component of a patient's journey. A positive experience is the core of the UnityPoint Clinic mission to give patients the best health care experience. At UnityPoint Clinic, we want your CMA career to benefit you as you help every patient. With training and places for growth, UnityPoint Clinic wants to help you make the most of your education and experience.

UnityPoint Clinics offers competitive pay and exceptional benefits including 401k Match, tuition assistance and PTO! For more information, and to apply online go to or send your resume to to speak with our Recruiter today!

  • Assist provider and other clinical staff with obtaining basic vital information preparing patient for examination, treatment and minor surgical procedures.

  • Demonstrates competence in the clinical skills necessary to carry out assigned job duties.

  • Responsible for tracking system for follow-up appointments related to office visits, laboratory tests and procedures to regularly follow patients monitoring disease status.

  • Schedule referrals for patients with specialist or outpatient as requested by the provider. Complete appropriate forms or requisitions needed for referrals or lab testing, including appropriate CPT/ICD-10 coding.

  • Answer questions and provide teaching to patients and family members.

  • Provide appropriate and timely documentation in the patient’s electronic health record using standardized workflows and processes.

  • Provide information to appropriate regulatory agencies (i.e. health department).

  • Thoroughly understand testing (lab and procedures) values and relationship to patient status with accountability to take next steps, as appropriate to scope and licensure.

  • Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization’s intranet site.

  • Meet the department work schedule.

  • Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines.

  • Maintain compliance with Personnel policies and procedures.

  • Monitor environmental conditions in order to secure protected health information.

  • Behave in a manner consistent with all Compliance and HIPAA policies and procedures.

  • Maintain regular and consistent attendance at work.

  • Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations.

  • Balance team and individual responsibilities; be open and objective to other’s views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.

  • Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office.

  • Graduate of an accredited program for Medical Assistants.

  • High school diploma required if work is performed in a complex CLIA lab.

  • Current CME certification for Certified Medical Assistant and AAMA certification.

  • Mandatory Reporter certification.

  • CPR certification.

  • Meets educational/competency requirements per policy.

  • Previous clinical experience in a medical office preferred.

  • Computer data entry experience.

  • BLS and Mandatory Reporter certification.

  • Strong interpersonal skills.

  • Ability to work as a team member

  • Ability to understand and apply guidelines, policies and procedures.

  • Able to write, read, comprehend and speak fluent English.

  • Strong computer skills.

  • Strong verbal and written communication skills.

Requisition ID: 2019-64526

Street: 3741 Pheasant Ln

Name: 9200 UnityPoint Clinic Affiliate

Name: Internal Med- West Waterloo

FLSA Status: Non-Exempt

Scheduled Hours/Shift: Monday-Friday, Daytime Hours

External Company Name: UnityPoint Health