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Berkley Product Manager, Commercial in Urbandale, Iowa

A trusted insurance carrier since 1886, Continental Western Group (CWG) offers a broad array of commercial insurance products for businesses in 13 states from the Rocky Mountains to the Great Lakes. Our goal is to be the strong, local and trusted choice for independent insurance agents and customers.

About W. R. Berkley CorporationW. R. Berkley Corporation, founded in 1967, is one of the nation’s premier commercial lines property casualty insurance providers. Each of the operating units in the Berkley group participates in a niche market requiring specialized knowledge about a territory or product. Our competitive advantage lies in our long-term strategy of decentralized operations, allowing each of our units to identify and respond quickly and effectively.

The Commercial Product Manager is responsible for the company’s product portfolio. Regularly reviews and manages the product set (feature/functionality) for appropriateness of financials, marketing strategy, market competitiveness, customer experience, regulatory compliance, risk management, as well as efficiency of performance and go-to-market delivery. Synchronizes all related functional areas related to product design, pricing and management for the successful roll outs of projects and/or products.

  • Assumes accountability for the oversight and progression of business projects (Underwriting and Actuarial) to achieve desired company business objectives. Owns assigned product lines in the following ways: acts as single point of contact for the end user; ensures the right features are developed; and sets strategic alignment and prioritizing. Shares a passion of collaboration and execution in conjunction with IT partners.

  • Leads project prioritization and ensures roll out effectiveness. Coordinates and prioritizes all projects, technologies, and software and hardware changes. Participates in special committees to achieve desired project and/or product outcome.

  • Collaborates and communicates with all business units to develop and prepare for all changes in underwriting procedures and directions to maintain compliance. Monitors timelines throughout project life. Makes recommendations to revise project and/or product plans on an on-going basis.

  • Reviews all current proprietary forms (for all lines of business) to ensure compliance against ISO filings and compliance against the company’s strategic goals and vision. Initiates and managers projects for form changes and monitors and reviews circulars, law changes and market trends against the company’s legacy portfolio. Ensures that any/all coverage changes made in the past and future forward do not subject the company to any possible claim reformation situations.

  • Works with Staff Underwriting to ensure underwriting guidelines align with rate plan and product changes and align with corporate strategy.

  • Serves as a liaison and technical product/project resource contact for the Pricing, Underwriting, Processing, Claims, Sales and IT/BTS departments.

  • Works with Berkley regional product managers to coordinate shared regional projects within the Berkley regional framework.

Bachelor's degree; or five years related experience or training; or equivalent combination of education and experience. Well rounded experience and an in-depth knowledge of Commercial Lines Insurance programs. Knowledge of and experience in Special Market programs, reinsurance placements and procedures and retention strategies. Experienced in workflow and processing procedures.

Knowledge, Skills & Abilities

  • Strong project management and organizational skills

  • Demonstrated ability to lead people and influence others to achieve results

  • Ability to think ahead and plan over a 2-3 year time span

  • Excellent verbal and written communications skills necessary to effectively train others, present information and communicate with management and agents

  • Communicate effectively with all levels of the organization and external business partners

  • Ability to creatively resolve unique and challenging business problems

  • Possess problem analysis, problem resolution and strong negotiation skills

  • Regularly and consistently demonstrates commitment to company values and guiding principles

  • Proficient with Microsoft Word, Excel, Outlook and PowerPoint

  • Ability to travel on an occasional basis

Job ID: 2020-3837

Street: 11201 Douglas Avenue



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