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UnityPoint Health Customer Service Equipment Supply Technician in Urbandale, Iowa

Equipment Supply Technician - Unity Point at Home

Monday- Friday, 8a-4:30p, 30 Min Lunch

Full-Time Benefits, 40 Hours/ Week

  • Receives, cleans, sanitizes and stores all equipment, supplies or other materials with accurately completed documentation of the transaction.

  • Maintains a detailed audit trail of all transactions involving equipment, supplies or other materials that have been cleaned, tested or disposed of.

  • Occasionally assists with the delivery of supplies, equipment or other materials in accordance with compliance, accreditation and regulatory guidelines.

  • Operates and maintains the various test and cleaning equipment that is assigned to supply/warehouse/bio-support shop area.

  • Assists in maintaining a clean, safe and efficient warehouse/supply/cleaning area.

  • Assists with providing proper and secure storage for all supplies, equipment or other materials.

  • Maintains appropriate levels of supplies, equipment or other materials in prescribed areas.

  • Utilizes aseptic technique when handling clean patient ready equipment.

  • Maintain regular and consistent attendance at work.

  • Maintain compliance with OSHA, Accreditation Standards and Risk Management guidelines.

  • Maintain compliance with Personnel policies and procedures.

  • Behave in a manner consistent with all Corporate Compliance policies and procedures.

  • Consistently utilizes a holistic approach considering physical, psych/social, spiritual, educational, safety and related criteria appropriate to the age of patients served in assigned service area.

  • Perform other duties as requested by management to facilitate the smooth and effective operations of the organization and its overall responsibilities.

  • Employee is responsible for completion of communication tasks and activities in a timely manner. This would include, but is not limited to: responding to email, voicemail or telephone messages, promptly, accurately, and professionally; attending staff meetings as scheduled or viewing videotapes of those meetings; asking questions of team members and supervisors when needing clarification about various day-to-day issues or patient needs; and reviewing employee communication pieces, to stay aware of UnityPoint at Home programs and initiatives.


  • High School or Vocational School graduate or an equivalent combination of education and experience.

  • Strong interpersonal skills.

  • Ability to work as a collaborative team member.

  • Read, speak and write English and perform simple arithmetic computations.

  • Ability to understand and apply guidelines, policies and procedures.


  • One year experience in Home Medical Equipment

Requisition ID: 2021-94832

Street: 11333 Aurora Ave

Name: 9400 UnityPoint at Home Affiliate

Name: Operations- HME- DM

FTE (Numeric Only; Ex. 0.01): 1.0

FLSA Status: Non-Exempt

Scheduled Hours/Shift: Monday-Friday 8a-4:30p, w/30 Minute Lunch

External Company Name: UnityPoint Health

External Company URL: