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Iowa Department of Administrative Services Rehabilitation Assistant in Iowa City, Iowa

Rehabilitation Assistant

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Rehabilitation Assistant

Salary

$33,779.20 - $49,608.00 Annually

Location

Iowa City - 52240 - Johnson County, IA

Job Type

Full-time

Agency

283 Iowa Vocational Rehabilitation Services

Job Number

21-01266

Closing

11/29/2020 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Monica Brockway, monica.brockway@iowa.gov

  • Description

  • Benefits

  • Questions

Job Description

Iowa Vocational Rehabilitation Services (IVRS) is recruiting to fill a Rehabilitation Assistant position in the Iowa City Office of IVRS. Responsibilities of the position are as follows, with additional duties as assigned.

This position involves a combination of clerical and case management support along with provision of direct services to job candidates with disabilities. The Rehabilitation Assistant works in close partnership with the Rehabilitation Counselor to ensure that services are provided and the job candidate progresses towards their employment goals. The successful candidate will be highly organized, with strong clerical and interpersonal skills.

The Rehabilitation Assistant provides clerical support for the counselor to ensure that all office support activities are completed in a timely manner. Clerical duties of this role will include data entry into the case management system, collection of required data and documentation, completion and tracking of authorizations for billing and payment, greeting visitors, answering the phone, filing, and completion of other clerical duties with minimal supervision.

In this role, the Rehabilitation Assistant will provide case management support by assisting the counselor in monitoring the monthly caseload management report to ensure that important timelines are met. The assistant will schedule job candidates for appointments with counselor and organize meetings with partner agencies and area high schools. Maintaining frequent contact with job candidates is expected and the assistant will directly follow-up with job candidates to assist in monitoring their progress towards their employment goals.

The Rehabilitation Assistant will work directly with job candidates. The Rehabilitation Assistant will provide an orientation to potential applicants and will conduct initial interviews with new applicants to gather information. The assistant will facilitate job seeking skills training and directly assist job candidates with their job search. The ideal candidate will be comfortable working with job candidates individually and in small groups. This position involves working with a diverse population, including high school students. The assistant may also work with area businesses to learn about business needs and make connections on behalf of the job candidate.

This position will travel in Iowa, Cedar, Washington, and Johnson counties and occasional statewide travel for training and meetings.

The successful candidate must be able to pass a criminal background check conducted by the Iowa Department of Public Safety.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

  • Two years of full-time work experience in a human services field which involved: customer service, contact with the public to either compile or provide information regarding services, the organization/management of confidential information, or the scheduling of appointments.

  • Two years of full-time work experience as a legal assistant/paralegal, medical office assistant, or job coach.

  • A combination of a total of two years of education and full-time experience (as described in either number one or two), where thirty semester hours of accredited college or university course work equals one year of full-time experience.

  • Current, continuous experience in the state executive branch that includes eighteen months of full-time work in direct client/customer service in a clerical or administrative support capacity.

For additional information, please click on thislink to view the job description.

Join Us!

Whether it's caring for those in need, making highways safer, or improving agriculture production, the work that we do matters to the people of Iowa.

We take our responsibilities and the public trust very seriously. We are committed to delivering the services that matter most to the people of Iowa. If you have the skills, the commitment and the desire to make a difference, then we invite you to explore the career opportunities available with the State of Iowa.

CareerChoices

State government is one of the largest employers in Iowa, and also one of the most diverse. From state trooper to nurse to engineer, the state offers a wide variety of career opportunities.

Benefits

The state offers paid vacation, sick time and holidays, a defined benefit retirement plan, health, dental, vision, and long-term disability insurance along with flexible spending accounts. For more information, please visit the executive branch employee benefits website.

The State of Iowa is committed to providing an outstanding employment experience. Check out thisBenefits Beyond the Paycheck brochure.

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability?

Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

  • Yes - I understand and agree.

  • No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

  • No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

  • Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

How many years do you have of full-time work experience in a human services field which involved: customer service, contact with the public to either compile or provide information regarding services, the organization/management of confidential information, or the scheduling of appointments?

  • No experience

  • Less than two years in the specified areas

  • Two years or more in the specified areas

04

How many years do you have of full-time work experience as a legal assistant/paralegal, medical office assistant, or job coach?

  • No experience

  • Less than two years' in the specified areas

  • Two years or more in the specified areas

05

How many years of COMBINED post high school education and/or full-time experience (experience as described in either number one or two), do you have? Thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.

  • No experience

  • Less than two years in the specified areas

  • Two years or more in the specified areas

06

Are you a current State of Iowa employee (executive branch)? IF YES – How many months of experience do you have in the state executive branch of full-time work in direct client/customer service in a clerical or administrative support capacity?

  • I am not a State of Iowa employee

  • Less than 18 months of experience

  • 18 months or more of experience

Required Question

Agency

State of Iowa

Agency

283 Iowa Vocational Rehabilitation Services

Address

Jessie Parker Building510 E 12th StDes Moines, Iowa, 50319

Website

http://www.ivrs.iowa.gov/index.html

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