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P&K Midwest Service Technician in Hiawatha, Iowa

Service Technician

Location:Hiawatha, IAType of Employment:Full time

Independently performs basic/complex diagnostics, service repairs and maintenance work on customer and/or dealer-owned Lawn and garden or agricultural equipment/outdoor power equipment.

Essential Duties:

  • Performs basic/complex agricultural equipment/outdoor power equipment diagnostics and determines what repairs are needed, if required.

  • Utilize the Dealer Technical Assistance Center (DTAC), follow up on cases created, and utilize solutions.

  • Performs basic/complex agricultural equipment/outdoor power equipment repairs as requested by the Service Lead.

  • Participates in all job-related training and development.

  • Completes all information required on work orders including providing detailed documentation of work performed.

  • Maintains current product knowledge of John Deere and competitive products.

  • Maintains condition of vehicles, inventory, tools and equipment.

Skills & Qualifications:

  • Proven knowledge of methods, materials, tools and techniques used in the repair of outdoor power equipment/agricultural equipment.

  • Outstanding knowledge of mechanical, electrical and hydraulic systems.

  • Knowledge of computer operation and computer based diagnostics.

  • Excellent skills in operating vehicles and equipment used for diagnostic purposes.

  • Good skills in operating vehicles.

  • Ability to work varying shifts, weekends and holidays.

  • Must have a valid license and driving record acceptable for insurance.


  • High School Diploma or GED equivalent required.

  • Associate of Applied Science (AAS) degree in John Deere Ag Tech or related 2 year degree and/or 2 years of relevant work experience preferred.

Physical Requirements:

  • Must be able to lift and/or transfer a maximum of 100 lbs. with frequent lifting and/or carrying of various items weighing up to 50 lbs.

  • Must be able to twist, turn, reach, push, pull, lift and bend.

  • Must have good eye, hand and foot coordination for operating equipment.

  • Must have good eye sight (20/20 or corrected to such).

  • Must have good hearing - well enough for safety purposes.

Working Conditions:

  • Must be able to adapt to climate changes - hot summers/cold winters, humidity changes, rain, snow, etc.

  • Environment conditions may be dusty, dirty, wet, etc.


We look forward to hearing from you soon and thank you for your interest in joining the P&K team!