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Wellmark Blue Cross Blue Shield Sr Business Systems Analyst in Des Moines, Iowa

Job Summary

About the Career: In this role, you will consult with the business and technology areas to understand business functions, processes, challenges, opportunities, and systems impacted. = You will validate alternative system solutions to meet overall business requirements. You will analyze, model and document requirements for cross functional solutions and support of solutions. You will collaborate with Wellmark Technology partners on projects of varying scope, size, and complexity, including larger scale, more complex, crossfunctional initiatives, to ensure solutions and teams are aligned to meet business objectives. And you will serve as a coach and mentor to other analysts.

Our Ideal Candidate: You are energized at the opportunity to interact with and build relationships with key stakeholders in the business. You are naturally inquisitive and you have a knack for hearing what is said or not said, to analyze and elicit requirements, as well as creating user stories and focusing on solutions that are reusable. You can adjust easily to continually changing priorities. While you may not have experience in the health insurance industry, you are looking forward to learning Wellmark as a business. You have experience analyzing, tracking, and road mapping cross project dependencies.

Why Wellmark Technology?At a time when technology is creating new business models, disrupting industries and creating valuable experiences for consumers, our role as technology team members must elevate an organization through innovative transformation, modernized technology and delivery of new business strategies, including an aim to continuously evolve and enhance the customer experience. At Wellmark, our technology transformation program is called ASCEND and is led by our empowered technology leaders and team members. Together, we are leaning into the future, owning the outcome and working together to transform how we work and what innovative solutions we deliver.



  • 8 years of direct and applicable experience


  • Bachelor's degree in Computer Science, MIS or related field of study PLUS 4 years of business and systems analysis, including demonstrated experience eliciting detailed business requirements and using a variety of elicitation techniques and documentation and capability framework and/or testing.

  • Experience with enterprise wide, cross functional and complex projects that involve multiple business areas

  • Strong communication skills, both verbal and written, with the ability to translate technical requirements to non-technical audiences and vice versa

  • Demonstrated experience effectively prioritizing and organizing to maximize personal and business efficiency

  • Strong problem solving/ trouble shooting skills within an IT setting

  • Strong collaboration skills, with the flexibility to adapt to different stakeholders

  • Interest in coaching/mentoring others

  • Ability to manage work processes by measuring, evaluating, and improving processes to achieve organizational goals

  • Experience consulting with stakeholders


  • Bachelor's Degree

  • Experience within an Agile team setting

  • Professional Certifications (e.g. Certified Business Analysis Professional (CBAP) or Certification of Competency in Business Analysis (CCBA))

  • Demonstrated negotiation skills and techniques

  • Experience using agile requirements management tools like Azure DevOps

  • Experience partnering with global staffing vendors to deliver projects


a. Responsible for projects of varying scope, size, and complexity, including larger scale, more complex, crossfunctional initiatives that involve multiple business areas.b. Work with Wellmark stakeholders to define and develop technical solutions. Ensure the correct stakeholders are actively participating and collaborate with Technology partners and stakeholders to clarify understanding of high level business needs and requirements.c. Elicit, analyze, model, and document detailed requirements by using a variety of elicitation techniques, understanding business processes and technology solutions, and ensures strategic and project goals alignment.d. Validate requirements with stakeholders and the project team by communicating and presenting requirements artifacts, models, and deliverables appropriate to stakeholder needs.e. Manage requirements and facilitate requirements change decisions by using traceability tools and techniques, prioritization techniques, approval processes, and requirements change management processes.f. Adhere to software development lifecycle SDLC, operational procedures, and project management methodologies by performing business systems analysis.g. Ensure work is in alignment with Wellmark's overall strategy and organizational goals, including business and technology roadmaps.h. Train, coach and mentor business systems and test analysts as needed. May assist and/or interface in testing functions as appropriate.i. Other duties as assigned.

LocationUS-IA-Des Moines | US-IA-Cedar Rapids | US-SD-Sioux Falls

Job ID214516

CategoryInformation Technology

Requires Non-Compete?No