TierPoint, LLC Solutions Engineer in Des Moines, Iowa
This Solutions Engineer will partner with the TierPoint sales team to assist in closing new business opportunities by gaining a thorough technical and business understanding of clients' needs and matching those needs with solutions within the TierPoint service portfolio.
Provides quality internal and external customer service surrounding the Company values.
Provide technical product guidance and support during pre-sales discussions with current and prospective customers and partners.
Participate in meetings and lead technical discussion. Act as the technical Trusted Advisor to prospective clients by aligning their business and technical needs with the appropriate solutions.
Provide RFP responses, technical drawings, presentations, scopes of work, and technical recommendations.
Participate in customer-focused seminars, tradeshows, events, and presentations.
Stay up to date on emerging technologies and products, including attaining certifications and participation in industry events as appropriate.
Provide ongoing product technical training to the TierPoint direct sales organization and channel partners.
Travel within your assigned territory as required.
Bachelor degree preferred or demonstrated equivalent related work experience.
Minimum 5-7 years of presales experience in Cloud, Managed Services, Colocation, and Business Continuity with working knowledge of VMware virtualization, Microsoft Operating Systems, Storage, Security, LAN and WAN networking, and replication technologies.
Prior working experience in an IT/Operations role preferred.
Excellent written, verbal and presentation skills are required.
Ability to create detailed technical Visio documents and lead interactive whiteboarding sessions with internal and external customers.
Ability to work independently and as part of a team.
Ability to think quickly and precisely in a fast-paced environment.
Experience presenting complex technical topics to both technical and business audiences.
Technical Certifications (VTSP, MCSE, CCNA, etc.) a plus.
Adequate professional experience and knowledge to perform Job Responsibilities
Excellent verbal, written, and interpersonal skills
Ability to prioritize and organize effectively
Ability to work on multiple projects simultaneously
Ability to work both independently and with others
Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
Proficiency in using MS Office Suite and Windows-based computer applications
Department: 900 - Solutions Engineers
External Company Name: Tierpoint
External Company URL: https://www.tierpoint.com/