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Salesforce.com, Inc Senior Retail Enterprise Solution Engineer in Des Moines, Iowa

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

What is a Retail Enterprise Solution Engineer? Also known as a " Sales Engineer" or "Solutions Consultant," the Solution Engineer is responsible for owning the pre-sales technical solution relationship with the customer or prospect. To accomplish this, the Solution Engineer must have: strong business acumen, executive discovery & presentation skills, comfort with going from high level to deep into technology, and an ability to explain & demonstrate technical solutions to a non-technical audience. The range of solutions and products that the Retail Enterprise solution engineer will cover include the breadth of Salesforce solutions for retail, restaurants and grocery, with an emphasis on Marketing, Sales and Service capabilities, helping to paint the entire Salesforce vision to our Retail Enterprise customers and prospects.

Your Impact:

  • Discover the customer's business needs, and position the best Salesforce solution to achieve those business objectives

  • Build and present customized demonstrations of Salesforce products to executive audiences, connecting technology to business value

  • Convey deep understanding of the customer's architecture as it pertains to Salesforce's solutions

  • Orchestrate and project manage cross-functional solutions experts to an opportunity strategy

  • Develop and deliver the story of the customer experience aided by Salesforce technologies

  • Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position

  • Attain quarterly and annual objectives assigned by management

  • Respond effectively to RFPs

  • Ability to travel based on territory alignment and region

Minimum Qualifications:

  • 3+ years of relevant pre-sales or consulting experience

  • B.S. Computer Science, Software Engineering, MIS or equivalent work experience

  • Knowledge of or experience with related applications, marketing technology systems, relational database and web technology

  • Solid oral, written, presentation, collaboration and interpersonal communication skills

  • Ability to work as part of a team to solve technical problems in varied political environments

Preferred Qualifications:

  • Salesforce Certifications

  • Previous experience as a solution/sales engineer for a CRM company or similar technology

  • Prior experience in Retail, Restaurant or Grocery from a marketing or technology perspective is desired

  • Prior experience with Salesforce Service Cloud, Salesforce Marketing Cloud or the marketing industry is desired

  • Basic programming experience in HTML and other web based technologies

Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. at http://cloud.mail.salesforce.com/accommodations-request-form

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ do not accept unsolicited headhunter and agency resumes. Salesforce.com at http://salesforce.com/ and Salesforce.org at http://salesforce.org/ will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com at http://salesfore.com/ or Salesforce.org.

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