Acxiom LLC Senior Product and Technical Trainer (Remote) in Des Moines, Iowa
The Senior Product and Technical Trainer will partner with product owners, marketing and business leaders in Acxiom’s Delivery organization to develop the training strategy for Acxiom’s key products and solutions. This individual will coordinate and/or deliver training to Acxiom Delivery Associates in both virtual and in-classroom environments. In this capacity, you will become a subject matter expert and evangelist for Acxiom product(s) and services and will be responsible for ensuring training participants can effectively use, administer, and configure Acxiom products at the conclusion of the training. This role will also work closely with the Sales Training Manager who has responsibility for sales and client-facing roles training, as the overall training plans should be cohesive.
*This role can be located almost anywhere in the U.S.
What You Will Do:
Consult with business leaders, product owners, marketing and other Talent Development resources to determine and forecast training needs
Develop training strategy and curriculum to include a mix of instructor-led, on-demand, or other resources
Deliver product and technical training to Acxiom Delivery associates in both a virtual (majority of the time) and classroom environment OR coordinate with product or other subject matter experts to deliver training, as applicable for each situation.
Own the administration and management of the training lab environment(s)
Manage all elements of assigned classes (presenters, registration, logistics, attendance, setup, assessments, office hours, etc.)
Become a Subject Matter Expert in training for Acxiom products and services as well as the application/value of those products to the business domain of Acxiom’s customers
Update and customize course curriculum and labs as needed
Measure the effectiveness of training
What You Will Have:
Experience training others on how to administer, configure, and integrate enterprise software products
Technical skills and knowledge of key concepts to support Acxiom’s products (SQL, relational database/big data, etc.)
Excellent communication skills with a demonstrated aptitude for speaking to both a technical audience and a business user audience.
Flexible, collaborative, team-oriented individual who shows initiative and holds themselves accountable.
Strong analytical and problem-solving skills
Bachelor's degree or equivalent relevant experience
What Will Set You Apart:
Direct experience using or administering Acxiom products OR similar marketing technology solutions such as customer data management platforms and consumer marketing technology solutions.
Knowledge and understanding of Adtec and Martec ecosystem, technology and platforms (i.e., CDPs, DMPs, programmatic media buying, cookies, tags, etc)
Experience with public cloud solutions such as AWS, GCP, or Azure and underlying technologies (i.e., Spark, Snowflake, Databricks, Qubole)
Experience maintaining curriculum and labs or maintaining technical documentation
Experience with marketing, analytics, and campaign management systems
Experience with e-learning content development software (Captivate, Camtasia, etc.)
Travel : 10%
Primary Location City/State:
Homebased - Conway, Arkansas
Additional Locations (if applicable):
Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Who is Acxiom?
We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.
Attention California Applicants: Please see our California Consumer Privacy Act notice here (http://www.interpublic.com/ccpa-privacy-notice/) .
Attention Colorado Applicants: This position is not located in Colorado but applications for remote work may be considered. For information about this role under CO Equal Pay Law, please contact email@example.com
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