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Stryker OnSite Specialist - Iowa City, IA in Des Moines, Iowa

Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that's exactly what you'll do! Here, you’ll be a part of a dynamic and supportive team that helps solve problems and provides solutions to our customers in their time of need. Stryker is consistently listed as a ‘Best Place to Work’ and offers great benefits and perks – like tuition reimbursement and a wellbeing program!

WHO WE WANT

*Detail-oriented process improver. * Critical thinker who naturally sees opportunities to develop and optimize work processes – finding ways to simplify, standardize and automate. 

*Data translator. * Highly effective communicator who can transform data findings into recommendations to compose reports and executive level presentations.  

*Strategic thinker. * Enjoys analyzing data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or sales opportunities.  

*Collaborative partner. * Builds and leverages cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions. 

*Analytical problem solver. * Goes beyond short-term resolution by identifying root causes, evaluating optimal solutions, and recommending comprehensive upgrades to prevent future issues. 

*Goal-oriented developer. * Keeps the customer and standards squarely in focus. Delivers safe and robust solutions. 

*Servant spirit. * Customer satisfaction always priority #1. Professionalism maintained at all times—even in the most stressful situations. 

ESSENTIAL FUNCTIONS

  • Manage and care for Customer’s equipment within the Sterile Processing Department (SPD).

  • Perform the cleaning, maintenance, and assembly of surgical instrumentation and equipment.

  • Use exceptional attention to detail in order to ensure surgeon’s equipment is clean, sterile, functioning properly, and ready for the next case. 

  • Perform job functions while adhering to all industry and facility-specific standards and safety protocols.

  • Understand the unique challenges faced by caregivers to ensure that hospital staff can focus on patient care.

  • The ability to provide on-call service, as required, by the medical facility.

QUALIFICATIONS

  • Bachelor's Degree highly preferred.

  • SPD experience preferred. IAHCSMM certification ideal. ​

  • Experience and demonstrated success working on a team highly preferred.

  • Demonstrated knowledge of anatomy, surgical procedures and techniques preferred.  

  • Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.  

  • Ability to remain standing and/or walking for an extended period of time.  

  • Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.  

  • Excellent time management skills with ability to use independent judgment and critical thinking effectively.

  • Maintain professional appearance,productivity, andbehaviorsrequired by Stryker and the medical facility.

  • Adhere to (HIPPA) and other related patient confidentiality policies and procedures.

  • Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.

  • Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).

  • Excellent analytical skills.

  • Exceptional interpersonal and communication skills.

  • Excellent problem-solving skills.

Know someone at Stryker?

Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program. (https://careers.stryker.com/referrals/)

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