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BluePearl Hospital Administrator in Des Moines, Iowa

Hospital Administrator

Des Moines

Iowa

Hospital Support

Opening Statement

BluePearl Specialty + Emergency Pet Hospital is seeking a Hospital Administrator for our Iowa market!

Description

BluePearl Specialty + Emergency Pet Hospital is seeking a driven, forward-thinking, and strategic operations leader to join our team as a Hospital Administrator, overseeing our Des Moines and Cedar Rapids, IA hospitals.

  • Are you a passionate leader who is ready to make a difference?

  • Do you have excellent time management, follow through and organizational skills?

  • Do you love building successful teams who provide premier customer service and patient care?

If you answered "yes" to these questions, we want to hear from you.

The Hospital Administrator has operational oversight of multiple hospitals within the Iowa market. The incumbent has first-line responsibility for the fiscal performance of assigned hospitals, leads strategic planning, supervises and mentors hospital managers, and owns the creation and maintenance of a high-performance, engaged culture within the hospital in partnership with the Medical Director.

As a Hospital Administrator, you will:

  • Serve as a champion of the unified mission and vision of BluePearl in all daily interactions.

  • Be present and accessible within the hospital(s).

  • Consistently assess the engagement level of associates; takes a proactive approach to influence and drive a positive hospital climate. Accountable for associate engagement and retention.

  • Effectively communicate and cascade key initiatives impacting hospital administration and Technician staff. Educates direct reports regarding company policies and protocols and ensures accountability for adherence.

  • Oversee hospital managers to ensure that hospital operations are efficient, effective, and meeting organizational objectives. Coaches, mentors, and takes corrective actions for direct reports in partnership with P&O as needed.

  • Provide performance feedback to associates including day-to-day recognition, conducts associate performance reviews, and ensures appropriate coaching/mentoring is arranged as needed.

  • Ensure communication and feedback channels with associates are open, schedules and facilitates regular communication opportunities, and is responsive to associate concerns.

  • Maintain confidentiality of associate records.

  • Understand and ensure compliance with OSHA, DEA and FDA, and applicable state and local agencies.

  • Partner with assigned P&O Business Partner to understand and ensure compliance with all applicable federal and local labor law proactively upon assumption of the position and on an ongoing basis as associate relations matters arise.

Financial Management

  • Utilizes broad understanding of financial management to lead tactical planning for assigned hospital(s). Manages expenses, and budgets. Develops and implements operational methods that result in efficiency and effectiveness.

  • Manages projects that relate to hospital expansion and growth including the addition of new services, new locations, and renovations.

  • Partners with appropriate field leadership to monitor Clinician production; Partners with Medical Director to develop performance plans and facilitate successful execution.

  • Monitors and controls alignment with financial operating plan. Communicates significant concerns and recommends adjustments to plan based on operating need to direct supervisor.

Hospital Administration

  • Participates in Vet Relations plans developed by Vet Relations Representative.

  • Ensures the presentation, upkeep, maintenance and functionality of the facilities and operational effectiveness of the equipment.

  • Communicates protocols for safety and facility maintenance to appropriate associates or managers. Relays information regarding need for repairs and/or maintenance of equipment, building, and grounds and communicates with associate regarding status.

  • Other related duties as assigned.

Experience Preferred:

  • Bachelor’s Degree in Business or related field required. Equivalent combination of education and experience may be considered. Graduate degree in related field preferred.

  • 5+ years of job-specific experience in a hospital management role within the veterinary or human health industry required. 2 years of multi-site or revenue size greater than $5MM required.

  • Demonstrated:

  • Strong capacity to build effective teams and size up talent.

  • Effective and collaborative interpersonal and written communication skills with high emotional intelligence.

  • Ability to make decisions, delegate tasks and achieve results with associates.

  • Ability to multitask, prioritize and adapt to a fast paced, evolving working environment with multiple priorities.

  • Skillset to recruit, hire, mentor, coach, develop and retain team members.

  • Conflict resolution skills for associates and clients.

  • Must be competent and proficient in Microsoft Office Software products including Word and Excel. UltiPro experience is a plus.

  • Must possess a valid driver’s license and transportation available to travel to other hospital locations, as necessary.

Skills/Knowledge

  • Motivating Others - Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person’s hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with.

  • Negotiating - Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.

  • Self-Development - Is personally committed to and actively works to continuously improve him/herself; understands that different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits.

  • Managing Vision and Purpose - Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate entire units or organizations.

  • Building Effective Teams- Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

  • Sizing Up People- Is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization; can accurately project what people are likely to do across a variety of situations.

What you can expect from BluePearl?

  • Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. You also have the opportunity to bring your dog to work.

  • We encourage you to grow with us. Our technicians are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in his/her career.

  • In order to transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals.

  • We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets.

  • We value your health and well-being as an associate by providing you with the following:

  • Health, dental, vision, and life insurance options.

  • Flexible work schedules.

  • Time to reset, rewind, and reflect through our paid time off and floating holiday plans.

  • A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment.

BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug-Free Workplace.

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