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CommonSpirit Health Food Service Associate - Patient Tray Services in DES MOINES, Iowa


MercyOne is a connected system of health care facilities and services dedicated to helping individuals live their best life.

With 420 care locations, our clinics, medical centers and affiliates are never too far from home, allowing us to improve the lives of individuals and communities across the state of Iowa and beyond.

MercyOne’s Central Iowa Region includes medical centers in Des Moines, West Des Moines, Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive – along with more than 20 additional facilities that house more than 50 primary care, pediatric, internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893, MercyOne Central Iowa has the longest continually operating hospital in Des Moines.



Sets up, prepares and assembles meals and trays for patient service. Prepares nourishments, infant and pediatric formulas, and tube feedings as needed. Inventories and stocks galleys in patient care areas. Provides timely wholesome and high quality food and customer service to meet the needs of the customer. Practices safe food handling and quality control.


  • Completes required cleaning of work areas.

  • Inventory and stock galley supplies utilizing par level lists. Maintains clean and organized galley.

  • Takes temperature of refrigerators, freezers and food as required. Properly documents temperatures, documents and takes appropriate action when temperatures are out of acceptable range.

  • Responsible to inspect and ensure integrity of food items. Rotate and monitor expiration dates.

  • Delivers nourishments, formula, and tube feedings to patients and/or galley.

  • Pushes food carts, racks and dish bins.

  • Maintain clean environment by cleaning and deep cleaning equipment, refrigerators, cupboards, tables, etc., as required by accrediting and regulatory agencies.

  • Determines food count, prepares and pre-portions food items for patient tray assembly.

  • Weighs and measures menu items for special diets.

  • Prepare hot and cold food, using standardized recipes, as required for patient menu.

  • Breakdown leftover items.

  • Prepares bulk nourishments and swallow evaluation kits.

  • Requisitions, gathers, and stocks supplies in work area.

  • Prepares, labels, and delivers nourishments for patient use. Prepares bulk nourishments.

  • Prepares infant and pediatric formula per departmental policy and procedure.

  • Reads tube-feeding recipes, calculates supplies needed, mixes products, labels appropriately and stores for supervisor to check.

  • Delivers food carts to the patient care areas and meal trays to patients as necessary.

  • Pulls stock and assemble food items and supplies requisitioned from inventory for production and preparation of meals and services. Records items issued and returned.

  • Prepares special menu items for modified diets; inventories servings and informs supervisor of par levels needed.

  • Receives stock, inspects for integrity and temperature compliance, stocks, dates and labels as necessary and rotates.

  • Completes quality control monitors and documentation to ensure delivery of high quality food services and regulatory requirements are met.

  • Adherers to guidelines for portion control.

  • Stocks assigned area(s) with appropriate food, paper supplies and equipment.

  • Assembles, with accuracy, food items per customer requests.

  • Reads and flows recipe for accuracy.

  • Resolves patient/customer complaints/concerns or refers as necessary to management.

  • Covers, labels and dates food items and leftovers for storage.

  • Takes and documents refrigerator/freezer temperatures as required.

  • Stores and holds all foods at the proper temperatures with documentation.

  • Completes weekly cleaning assignments.

  • Cleans and sanitizes equipment after each use as assigned.

  • Completes other duties as assigned to meet the goals and objectives of the department and organization.



  • High school diploma or GED preferred.

  • Must be at least 16 years of age.

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Requisition ID 2021-152921

Employment Type Full Time

Department Food Service

Hours / Pay Period 75

Shift Varied

Standard Hours varied

Facility / Process Level : Name MercyOne Des Moines Medical Center


Equal Opportunity CommonSpirit Health™ is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.