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Wells Fargo Enterprise Testing Officer in DES MOINES, Iowa

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

As the company's second line of defense, Corporate Risk — or Independent Risk Management — provides independent oversight of risk-taking activities. Independent Risk Management establishes and maintains Wells Fargo's risk management program and provides oversight, including challenges to and independent assessment of, the frontline's execution of its risk management responsibilities. We manage risk according to the Risk Management Framework ( and ensure all employees understand their individual accountability for managing risk.

Within Wells Fargo Corporate Risk, the Independent Testing and Validation team is responsible for the development and design of methodologies and standards for review activities across the Enterprise in alignment with the Risk Management Framework, and ensuring effective and appropriate testing, validation, and documentation of review activities for risk programs, risks, and controls according to standards and other applicable policies.

This testing officer will be accountable for developing and executing independent operational and compliance risk control testing focusing on emerging issues and targeted testing. Strong business acumen and experience will be a determining factor in selection. Successful candidates will be articulate, thought leaders, and possess demonstrated leadership capability; they will be impressive in their inter-personal effectiveness, with regard to their accomplishments, and with a proven ability to engage and influence senior management and business and risk partners.

Specific job responsibilities include:

  • Lead teams that plan and execute compliance and operational risk control testing and is accountable for conducting end-to-end business process walkthroughs, identifying risks and primary and compensating operational and compliance controls, evaluating control design, and testing the effectiveness of manual and automated controls. Supervise the team throughout the life cycle of testing activities to provide ongoing guidance on scope, sampling, testing approach, issues, work papers, quality reviews, etc.

  • Develop, maintain and execute the Annual Plan. Ensure Plan includes targeted reviews based on risk and meets internal benchmarks. Anticipate changes in the internal and external environment and adapt the testing program of the team accordingly.

  • Lead implementation of strategic initiatives with moderate risk and complexity.

  • Develop and manage relationships with the business and implement an effective engagement model for the team and business. Understand applicable business risks and provide effective challenge to business and/or compliance partners when operational controls are missing, inadequate, or ineffective.

  • Influence line of business and control executive teams to resolve issues, develop sound corrective actions, and strengthen internal controls. Stay informed of business management’s plans to address corrective actions, and work with the validation team to understand and assess residual risks.

  • Collaborate with legal, audit, compliance, and business partners to stay up-to-date with ongoing business process changes, regulatory expectations, customer feedback, etc.

  • Triages critical or high risk issues and determine next steps. Identifies repeat issues and ensure documented appropriately. Provides thoughtful independent credible challenge to lines of business, across risk programs and the enterprise.

  • Improve bench strength of the team. Develop subject matter expertise within the team of all the major products, services, and processes in the line of business and develop a thorough understanding of the laws and regulations, regulatory guidance, and policies and procedures of the functions reviewed.

  • Elevate the team’s quality of work performed. Review quality assurance feedback and take appropriate actions to address areas requiring attention.

  • Identify continuous improvement opportunities, and implement routines to drive effectiveness and efficiency. Partner with other Products teams to drive synergies across the broader team.

  • Write reports that clearly articulate work performed and summarize testing results to business leadership, executive management, and the board.

  • Provide status updates to key stakeholders on programs and specific reviews where warranted.

  • Provides transparency and accuracy to regulators, Audit, other internal risk and line of business stakeholders.

  • Sustains a strong risk culture that identifies and provides oversight and escalation of existing and emerging risk issues and common themes across business groups.

Required Qualifications

  • 7+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management

Desired Qualifications

  • A BS/BA degree or higher

  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

  • Advanced Microsoft Office skills

  • Excellent verbal, written, and interpersonal communication skills

  • Knowledge and understanding of audit methodologies and tools that support audit processes

  • Knowledge and understanding of complex regulatory/compliance issues and potential solutions

  • Outstanding problem solving and decision making skills

  • Strong analytical skills with high attention to detail and accuracy

Other Desired Qualifications

  • 7+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management), of which 3+ years must include direct experience in financial services risk management; 2+ years of leadership experience.

  • CRCM, CIA, or other Compliance/Audit Certifications

  • Can expertly evaluate both the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; while analyzing business and/or systems changes to determine impact.

  • Experience drafting executive summary reports

  • Moderate knowledge of product and process within Consumer Lending

  • Proficient at considering a broad range of issues in making decisions, and holds oneself accountable for delivering on commitments and renegotiating when needed.

  • Strong presentation, documentation, and organizational skills

  • Expertly balances tasks and concerns for people’s needs.

  • Experience in Audit, Compliance, Risk and Testing

  • Critical Thinking and Analytical skills

  • Proficiently builds constructive and effective relationships.

One or more of the following certifications is desired:

  • Certified Anti-Money Laundering Specialist (CAMS)

  • Certified Financial Crimes Specialist (CFCS)

  • Certified Information Systems Auditor (CISA)

  • Certified Internal Auditor (CIA)

  • Certified Public Accountant (CPA)

  • Certified Regulatory Compliance Manager (CRCM)

  • Certified Risk and Compliance Management Professional (CRCMP)

  • Certified Risk Professional Program (CRP) For Testing and Validation Positions Only


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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Company: Wells Fargo

Req Number: 5588725-17

Updated: 2021-07-26 02:57:43.567 UTC