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Humana Lead MuleSoft C4E Platform/DevOps Architect - Remote / Virtual in Davenport, Iowa


This role is responsible for managing the MuleSoft platform, its resiliency, security, reliability, availability and performance.

The Lead Infrastructure Architect designs and develops IT infrastructure architecture solutions to business problems in alignment with the enterprise architecture direction and standards. The Lead Infrastructure Architect works on problems of diverse scope and complexity ranging from moderate to substantial.

Celebrating diverse backgrounds and creating an environment of inclusion is at the heart of Humana. Our commitment is to ensure Humana's work environment is one in which every associate can bring their whole self to work to do their best work. Our leaders and associates work together to actively advance cultural competency and collaborate to continuously enhance the culture. Creating a culture of belonging has a direct and positive impact on our associates, as well as customers and their experience.


The Lead Infrastructure Architect performs technical planning, architecture development and modification of specifications. Develops specifications for new IT infrastructure products and service offerings. Assesses the compatibility and integration of products/services proposed as standards in order to ensure an integrated architecture across interdependent technologies. Advises executives to develop functional strategies (often segment specific) on matters of significance. Exercises independent judgment and decision making on complex issues regarding job duties and related tasks, and works under minimal supervision, Uses independent judgment requiring analysis of variable factors and determining the best course of action.


  • Provide Guidelines and Best Practices around

  • DevSecOps Strategy, Platform Onboarding & Access Control, Service Accounts / Connected Apps Setup, Platform Deployment Strategy, Platform Provisioning, Setup and Configurations, Platform, Infrastructure & Network Architecture and planning

  • Platform Design for Non-Functional Requirements (Resiliency, Reliability, HA, Performance)

  • Setup, review and update common services - Monitoring, Logging, Alerting, CI/CD

  • Platform Licenses Capacity Planning, Sizing and Renewals

  • Manage Admins / Service Accounts / Non SSO Accounts

  • Security Keys / Certificates management

  • Platform Business Continuity plan and setup

  • Platform Audit trails, periodic reviews

  • Track and Promote MuleSoft Platform Capability

  • Work with the C4E lead and operations manager to identify key program KPI's and help lay the foundation to gather this data from the platform.

  • Work closely with the Humana Enterprise Architecture and Security teams to align to corporate standards

  • Work with the platform support team to ensure continuous improvement in SOP's, Incident Management and Communication, Track MuleSoft Support Incidents and maintenance notifications,

Required Qualifications

  • Bachelor's degree

  • 6 or more years of infrastructure experience

  • 2 or more years of project leadership experience

  • Experience integrating new technologies with existing technologies.

  • Experience implementing technologies with enterprise-wide impact

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

  • Experience managing a small team

  • Understanding of enterprise DevOps

  • Experience working with multiple development teams in a single environment

Preferred Qualifications

  • Master's Degree in a Technical Field

  • PMP or PMI certification

  • MuleSoft certifications, ideally MuleSoft certified platform architect

  • Experience working with GCP, Azure, Kubernetes, Maven or similar technologies

Additional Information

  • Great opportunity to work with MuleSoft development teams across the enterprise and have a key role in defining and rolling out our API strategy at Humana.



Scheduled Weekly Hours