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Genesis Health System Lab Quality Specialist in Davenport, Iowa

Position Title: Specialist, Lab Quality

Department: Laboratory

Purpose: Responsible for personnel, management, and coordination of Continuous Quality Improvement (CQI) and/or Quality Assurance (QA) programs and/or Quality Control Programs. Oversees and coordinates standards, study topics, statistics, summaries, etc. Assists in interpreting policy and regulations as related to CQI/QA. Maintains confidentiality of information discovered through the CQI/QA Program. Directs and coordinates staff education and competency programs. Develops, implements, and updates training, verification, etc. Responsible for maintaining documentation and meeting requirements of regulating agencies. Assists leaders with development and implementation of Quality Action Plans including benchmarks/expectations to improve overall quality results and document patient test management, quality control, proficiency testing and root cause analysis for unacceptable results. Responsible for inspection readiness. Assists management in meeting and maintaining requirements outlined by accrediting agencies. Develops, conducts and evaluates follow-up of Quality and Compliance audits. Makes appropriate written recommendations and assists with action plans to continue or improve overall quality results. Develops and presents quality-related training programs/presentations. Collects and compiles information and statistics for special reports. Performs other duties as assigned.

Report To: Manager, Laboratory Services

Supervisory Responsibility: Guidance: The job requires the provision of occasional guidance and training to others. The job does not have formal or official supervisory responsibilities.

Materials Responsibility: Limited: Work requires limited responsibility for material resources. Examples of resources could include supplies, equipment, inventories, small budgets, and other similar material assets. The employee has a limited amount of control over these resources. The cost of errors is also limited in terms of damage, waste or financial loss. Problems associated with material resources are not complex. The volume of resources may vary, but the level of difficulty in dealing with these resources is uncomplicated.

Key Relationship: Co-workers/Health System Employees, Auditors/Review Agencies


Education: Associate's Degree or equivalent experience

Field Of Study: Laboratory

Special Training:

Training Preferred: Working knowledge of regulatory agencies.


Experience: More than 3 years experience required.

Interpersonal Skills: Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.

Working Conditions: There are little or no adverse environmental conditions to consider.

Possible Exposure to Blood Borne Pathogens: None