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Genesis Health System Integrated Care Coordinator in Davenport, Iowa

Position Title: Coord, Integrated Care

Department: Genesis ACO

Purpose: Posses specialized training in self-management support and behavior modification that provide "nurse visits" for patients in the Population Health Focus Program. Intensive care and care planning for patients with complex and/or chronic medical conditions. Works with physicians to facilitate effective and efficient transitions post-discharge from the hospital, and throughout their post acute care management. Works collaboratively with all members of the multi-disciplinary team to ensure patient needs are met and care delivery is coordinated across the continuum, as well as appropriately reimbursed by payers, and that resources are efficiently and effectively utilized to overcome barriers to treatment. Daily work activities include working closely with other healthcare providers to coordinate disease care, patient service as well as patient and provider satisfaction. Serves as a liaison between the hospital and community agencies or facilities for the exchange of clinical and referral information.

Report To: Director, ACO

Supervisory Responsibility: Guidance: The job requires the provision of occasional guidance and training to others. The job does not have formal or official supervisory responsibilities.

Materials Responsibility: Very Limited. Work requires very limited responsibility for material resources. Examples of resources could include personal work materials, supplies or equipment, or very small amounts of cash. The employee has a very limited or indirect amount of control over these resources. Although human error might require the repair or replacement of materials, usually the cost of correcting these errors is minor. The variety and volume of resources is also very limited. Problems associated with material resources are very uncomplicated.

Key Relationship: Co-workers/Health System Employees, Outside Agencies/Other Health Care Providers, General Public/Visitors/Volunteers, Physicians/Medical Office Staff, Students/Interns/Residents/Outside Instructors, Patients, Families, and Significant Others, Vendors/Clients, Third Party Payors/Insurance Companies, Auditors/Review Agencies, Local Governments


Education: Associate's Degree

Field Of Study: Nursing

Special Training: Health Coach Certification training to be provided after hire. Basic Life Support.

Training Preferred: Quality Improvement, Behavioral Interviewing, Coaching Skills, Disease Management, Bilingual in Spanish, Certification in Case Management, Professional Utilization Review or Managed Care knowledge, Interqual Admission/Continued Stay criteria knowledge.

Licensure/Registration: Registered Nurse in Iowa and Illinois within 1 year of hire; Valid Driver's License, Auto Insurance-Genesis minimum limits required.

Experience: More than 1 year experience required.

Interpersonal Skills: Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.

Physical Demands:

Working Conditions: There is limited exposure to adverse environmental conditions. Some undesirable or unpleasant environmental characteristics may occur but the physical environment is generally safe and there is minimal health risk. No safety equipment or unusual precautions are required. The occasional exposure to these minor adverse conditions would be limited to 35% or less of the work day.

Possible Exposure to Blood Borne Pathogens: Yes