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Humana Cyber Defense and Response Operations - Security Operations Manager in Davenport, Iowa


This is a fantastic opportunity to own and manage the frontline cyber operations for the 3rd largest health organization in the Nation. This candidate will have the ability to apply their vast expertise to shape and streamline cyber operations for a Fortune 50 company.

The Security Operations Manager will report directly to the Director of Defense and Response Operations. In this role, the right candidate must ensure that the team leverages an appropriate risk-based approach to incident response, remediation, and recovery; accomplished through the effective management of a technical team, development and maintenance of proven processes and deployed security tools for detection, prevention, and response. The right candidate would have a broad and deep skill set in information security and incident response, with a passion for security orchestration and continuous learning.


Humana is seeking a Security Operations Manager that will:

  • Drive deliverables by leveraging the team / tools to accomplish security operations objectives.

  • Develop and maintain documentation, communications, and training related to security engineering and operations including, but not limited to:

  • Auditing, logging, monitoring, and alerting practices

  • Incident response planning and correlating runbooks for identified areas of greatest risk

  • Technical and configuration standards and practices focused on security engineering and infrastructure

  • Vulnerability management

  • Proactively assess exposure to attacks and reduce the attack surface without disruption to business services

  • Continuously evaluate the security posture of the security engineering and operations people, process, and tools; adjusting accordingly to ensure the effective preparation, detection, containment, investigation, remediation, and recovery during a security incident.

  • Provide metrics on identified processes to illustrate trending and status of overall security posture

  • Focus on a business appropriate measured response, strong time management, effective prioritization, and appropriate sense of urgency in day-to-day operations.

  • Manage all on-call procedures for the security operations team, ensuring rapid response to security events.

  • Lead security orchestration initiatives to automate and/or optimize processes and services.

  • Present to large technical and non-technical audiences on security strategy and initiatives.

  • Mentor and coach other members of the cyber operations team to ensure best practices are being followed

  • Act as a SME for platform capability / tooling improvements to ensure the team is maintaining industry standard best practices consistent to a fortune 50 Security Operations Center

Required Qualifications

  • Bachelor's Degree

  • 6 or more years of technical experience

  • 2 or more years of management experience

  • Experience integrating Security Policies, virtual access and controls

  • Experience integrating Cyber Security technologies with existing technologies

  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

  • Excellent understanding of information security concepts, protocols, tools, and industry best practices and strategies.

  • Experience with common information security management frameworks and best practices sourced from CIS, NIST, Forrester, MITRE, etc.

  • Strong leadership abilities to provide guidance for security operations team members.

  • Strong knowledge of networks, operating systems, cryptography, preventative, detective, and offensive security controls.

  • Experience developing security operations tactical and strategic plans and documentation.

Preferred Qualifications

  • Cloud Certifications (AWS, GCP, Azure)

  • OSCP


  • OSCE

  • GCIH

  • GPEN

Scheduled Weekly Hours