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Black Hills Energy Technical Writer in Council Bluffs, Iowa

Technical Writer

Location: Council Bluffs, IA, United States

Job ID: 33207

Date Posted: Nov 18, 2020

Salary: $53050to $79650annually

Job Description

Job Specifications

Effectively communicate Pipeline Safety Management System (PSMS) information to internal and external stakeholders by administering publication of all technical manuals and department websites in the Natural Gas Safety System (NGSS) team.

SALARY RANGE: $53,050 - $79,650 (Determined by the knowledge, skills and abilities of the applicant.)

REPORTING RELATIONSHIP: Manager of Standards, Procedures, and Materials

LOCATION: Council Bluffs, Iowa

  • To learn more about our locations, please visit the locations page on our career website.

  • Relocation assistance is available for this position!Package is based on distance/complexity of the move, and individual circumstances. Contents of our relocation program are subject to change and may vary based on position.


  • Administer the editing process of all NGSS technical manuals and make and publish all associated changes.

  • Maintain NGSS web pages.

  • Perform in-depth research in support of NGSS initiatives.

  • Manage engineering and standards documents and version control of those documents.

  • Communicate changes to internal and external parties.


  • Organization and logistics of department meetings.

  • Technical publication liaison to local operations.

  • Track, document, and organize changes to documents.

  • Schedule and participate in committee meetings.

  • Document feedback and apply changes to documents based upon stakeholder input.

  • Lead projects and initiatives as assigned.


  • A minimum of three (3) years of technical writing or business writing experience is required.

  • Bachelor’s degree in a related field is required, or an equivalent combination of education and experience.

  • Work experience within the utility industry is preferred.

  • Experience in Web design and management is preferred.

  • Familiarity with document management systems such as FileNet is preferred.


  • General knowledge of Black Hills Energy procedures, federal rules and regulations as well as state rules affecting operational compliance.

  • Intermediate to advanced proficiency in Microsoft applications, including but not limited to Word, Outlook, PowerPoint, Excel, and Access.

  • Under supervision, perform work that is technical and varied in nature in accordance with federal regulations: Assists in the development of integrated solutions to resolve complex business issues.

  • Strong communication, presentation, database, and computer skills.

  • Develop and maintain a positive working relationship through effective written and verbal communication.

  • Maintain a high regard for personal safety, for the safety of company assets and employees, and the general public.

  • Travel within geographic region (generally Arkansas, Colorado, Iowa, Kansas, Nebraska, and Wyoming) and occasionally out of the geographic region may be required including overnight and/or weekend travel.

  • Must possess and maintain a valid driver’s license and a driving record that is satisfactory to the company and its insurers.


The mental and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mental Requirements: Ability to understand, remember, apply oral and/or written instructions or other information, and communicate routine factual information. Ability to apply common sense in performing job functions, usually within a set of rules or guidelines.

While performing the duties of this job, the employee is continuously (67% or more) required to: use fingers and hands, communicate, and have close visual acuity. Employee is frequently (34-66%) required to: reach, push/pull, ascend/descend stairs, position self to access lower items, and move about the office. The employee may occasionally (less than 33%) be required to: stoop, kneel and crouch. Employee must be able to operate routine office equipment including computers and similar equipment. Must be able to routinely perform this work for an average of 6-8 hours per day and occasional extended hours as necessary. Must be capable of regular, reliable, and timely attendance.

Specific lifting abilities required by this job include: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or continuously to lift, carry, push, pull or sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Work environment: Must be able to routinely perform work indoors in climate-controlled shared work area with moderate noise level. Must be capable of up to 10% travel (e.g. 2 days/month) by automobile (as driver and passenger), commercial airlines, rental vehicles and public transportation and be able to lodge in public facilities. Travel will be necessary to conduct the duties of this job, and the employee must have the ability to drive and have proper licensing.

This description is not intended to be an all-inclusive list of responsibilities, duties, and requirements for employees in this position. Job descriptions may and do change periodically. Where positions are covered by a collective bargaining unit agreement, the terms and conditions of the collective bargaining unit agreement will apply.

About our Company:We are a customer focused, growth-oriented utility company that is devoted to our communities. We have a mission to improve life with energy and a vision to be the energy partner of choice. Our diverse culture sparks unique perspectives, opening doors to new ideas and possibilities. Based in Rapid City, South Dakota, we have over 2900 employees and serve 1.2 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).

Enjoy our Comprehensive Benefits Package:annual incentive program, 401(k) (6% company match and up to 9% company retirement contribution), tuition reimbursement, paid time off, additional Veteran PTO, military leave differential pay, paid holidays and annual floating holidays, company paid short term and long term disability, paid maternity and paternity benefits, health and wellness program, and competitive medical, dental and vision insurance.

Candidates must successfully pass a pre-employment drug screen and background check.

Black Hills Corporation does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

Black Hills Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.

Wage: 53050 to 79650