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Geonetric Senior Project Manager in Cedar Rapids, Iowa

Summary

As a Geonetric Sr. Project Manager, you’ll be the primary point of contact for our clients while they’re implementing or redesigning a new website or undertaking a large digital project. Along the way, you’ll provide amazing customer service while keeping the project in scope, on time, and in budget. Working with multiple teams, you’ll consistently identify and implement process improvements and efficiencies. You’ll also collaborate with Geonetric teams to keep the project moving forward and develop creative solutions that match clients’ needs.

Essential Duties and Responsibilities

While you might get to work on just about anything at Geonetric, you’ll primarily:

  • Manage complex horizon three projects (such as product development and undefined projects by creating best practices and new processes including setting project expectations, aligning cross-team members, and solving client concerns

  • Maintain and expand a strong, positive, and profitable client relationship ensuring client satisfaction through the project lifecycle

  • Develop project plans and communicate project process and expectations to clients and internal project team, maintaining shared documentation

  • Identify, prioritize, and solve unique problems that require creative solutions, working across teams

  • Schedule and lead client project calls including developing project reports and managing client requests

  • Communicate critical client messaging, including to unsatisfied clients and related to client escalations

  • Manage budget/hours of the project and determine billable status of work

  • Keep project in scope and monitor and communicate progress and changes to client and internal teams

  • Evaluate, identify, and iterate on project management processes, taking client and internal team members’ feedback, market data, and PMP best practices into account

  • Identify opportunities and recommend additional Geonetric products and services to maximize client’s investments in Geonetric and work across teams to advance the opportunity.

  • Recommend enhancements to Geonetric products and services to better meet client needs

  • Serve as a subject matter expert on project management at Geonetric, determining internal best practices and identifying and leading process improvement opportunities

  • Collaborate with Geonetric teams to deliver effective, innovative, unified, cross-team solutions to clients, while balancing client and company needs, ensuring positive client satisfaction and financial results.

  • Serve as a leader on the Project Management Team by mentoring and expanding knowledge around PMP, healthcare strategy, and digital projects

    Education and Experience

  • Associate’s degree in marketing, business, or related field, bachelor’s Degree Preferred

  • 5+ years of related experience in client relationship management or project management required

    Professional Skills

  • Web experience preferred (site development, Web applications, digital services)

  • Healthcare experience preferred

  • Microsoft Office experience required

  • Strong analytical and organizational skills required

  • Strong verbal and written communication skills required

  • Knowledge of PMP process required

    Travel

  • Occasionally may require overnight travel to client meetings.

    "Geonetric welcomes diversity. It makes us an equal opportunity and affirmative action employer and a fun place to work full of people with different backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status."

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