Aegon Asset Management Production Support Associate in Cedar Rapids, Iowa
Job FamilyCustomer & Business Documentation
Job Description SummaryTransamerica has been helping people feel better about the future for more than 100 years, and we’re proud of the trust we’ve earned. But we believe our responsibility goes beyond insurance, investments, and retirement accounts. We’re also in the business of helping people improve their financial and personal well-being, so they can add more years to their lives, and more life to their years.Are you a problem solver and have great analytical skills? Do you have a strong technical background? Are you an excellent communicator?If your answer is yes, we are looking for you!Job Description
What You Will Do: As part of Transamerica’s team you will respond to inquiries and requests related to retirement systems and production processing of participant and client data. Analyze and work on system issues, database corrections, database updates/conversions, system testing and requirements, and report design for Operations departments. Consider financial impact and risk to participants, clients, and business units in all aspects of day-to-day work.
What You Will Learn: In this role, you will gain exposure to Transamerica’s rich history and culture. You will be working with a team of ambitious and engaged professionals who bring fresh ideas and diverse perspectives to help us continually shake up the status quo and stay on the forefront of reinventing how we meet our business partner’s needs.
What Success Looks Like:
Research and resolve basic system issues that occur during production data loads.
Create and process queries from multiple system tables.
Act as a liaison between business units and IT groups to correct and/or report system issues; create intake tickets (JIRA) with appropriate documentation.
Perform production table updates, inserts, and deletions using DB2 SQL and Microsoft SQL Server; maintain integrity and accuracy of data on multiple databases/systems.
Troubleshoot application/process issues to help identify the “root” cause and impact to stakeholders.
Interpret and communicate information to end users, management, and development/systems staff.
Learn and understand data structures within various system databases.
Provide data to various business units for mass mailings.
Assist in testing system changes for usability, performance, and adherence to standards.
Collaborate with peers to ensure work items are completed within set timing standards as determined by priority level.
What You Need:
Bachelor’s degree in a business or IT field, or equivalent education/experience
Technical aptitude to work with mainframe (Paris), Linux, DB2 SQL, MS SQL Server, etc.
Analytical and problem-solving skills
Written and oral communication skills
Organizational skills and attention to detail
Proficiency using MS Office (Excel, Word, SharePoint, Access)
Prefer knowledge of AWD, Linux, DB2 SQL, and Microsoft SQL Server
Prefer pension, accounting and/or technical experience
Prefer knowledge of retirement operations processes
What You Receive:
A Comprehensive Wealth + Health package. It’s our passion to empower people, and especially our employees, to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. As you’ll come to discover, Wealth + Health is a central part of everything we do!
Wealth Benefits; Competitive Pay, Bonus, and Benefits Package; Pension Plan, 401k Match, Employee Stock Purchase Plan, Tuition Reimbursement, Disability Insurance, Employee Discounts, Career Training & Development Opportunities, Certification Sponsorship
Health and Work/Life Balance Benefits; Be Well Company sponsored holistic wellness program which includes Wellness Coaching and reward dollars, Parental Leave, Adoption Assistance, Employee Assistance Program, College Coach Program, Back-up Care Program, Paid Time Off to Volunteer, Employee Matching Gifts Program, Employee Resource Groups, Inclusion and Diversity Programs, Employee Recognition Program
Our commitment to inclusion & diversity means that we value differences. We encourage the unique perspectives of individuals and are dedicated to creating a respectful and inclusive work environment.
Why Work for Us
Total Rewards at Transamerica: It’s more than a paycheck.
Our comprehensive Total Rewards package is designed to help support you in many ways — throughout all stages of your life and career. We provide a competitive, market-driven program that encompasses base compensation, bonus potential, retirement, health and wellness benefits, learning and development opportunities, plus great employee perks. All designed with you in mind… to help you live your best life, grow personally and professionally - and feel valued for the work you do.
Learn more about our Total Rewards Package (https://www.transamerica.com/individual/about-us/careers/benefits/) .
Equal Opportunity Employer:
Transamerica Life Insurance Company is an Equal Employment Opportunity employer and does not discriminate against any applicant or employee because of age, religion, sex, gender identity, genetic information, race, color, national origin, pregnancy, sexual orientation, marital status, participation in the uniformed services (e.g. U.S. Armed Forces, National Guard), physical or mental disability, or any other status protected by federal, state, or local equal employment opportunities laws.
Applicants with physical or mental disabilities may be entitled to a form of reasonable accommodation under the Americans with Disabilities Act and certain state and local laws. A reasonable accommodation is a change in the way things are normally done which will insure equal employment opportunity without imposing undue hardship on the Transamerica Companies. Please contact: firstname.lastname@example.org if you are a job seeker with a disability, or are assisting someone with a disability, and require assistance to apply for one of our jobs.
Our Company is committed to providing accessibility to those with disabilities in a manner that is consistent with the principles of independence, dignity, integration and equality of opportunity, that is in compliance with the Accessibility for Ontarians with Disabilities Act 2005 ("AODA"). Please contact email@example.com if you are a job seeker with a disability, or are assisting someone with a disability, and require assistance to apply for one of our jobs.
If you experience technical problems during the application process, please email firstname.lastname@example.org.
At Transamerica, hard work, innovative thinking and personal accountability are qualities that we honor and reward. We understand the potential that is unleashed by leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities and personal interests. Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment focused on helping customers secure their long-term financial futures.
Transamerica is a part of AEGON, an international life insurance, pension, and asset management company. The AEGON companies employ approximately 28,000 people and have a strong presence in more than 20 countries across the globe. For more information, visit www.transamerica.com.