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Central Iowa Power Cooperative Data Services Coordinator in Cedar Rapids, Iowa

Central Iowa Power Cooperative (CIPCO) is currently searching for a Data Services Coordinator to join the team in Cedar Rapids, Iowa. This position assists in coordinating and executing the day-to-day activities of the data services team responsible for CIPCO's energy translation systems to ensure billing timeliness and accuracy and provides level one technical support of computer applications and hardware.

Duties and Responsibilities:

  • Assist in coordinating and executing the day-to-day work of the Data & Information Services; provide support and guidance to team members; and escalate issues to ensure issue resolution.

  • Provide level one technical support of computer applications and hardware including troubleshooting software, hardware, and network issues throughout the organization.

  • Maintain a troubleshooting tracking log ensuring timely resolution of problems.

  • Coordinate translation and process CIPCO system and customer billing meters

  • Coordinate the preparation of the monthly operating report summarizing demand and energy data by substation and cooperative; oversee the preparation of demand and energy data for cooperative power bills.

  • Interface with member system personnel and vendors.

  • Prepare reports as requested by cooperative personnel, member systems, or other utilities.

  • Write and run specialized programs in Excel and ITRON platforms such as MV-90xi and MV-Web.

  • Update and organize documentation related to the monthly translation process.

  • Collaborate with the Manager of IT Service Operations to develop and implement a modern reporting platform for department data.

Education and Experience Requirements:

  • Associates degree from an accredited vocational technical training facility or an area community college with a minimum 2 years analyst experience or equivalent combination of education and experience.

  • Self-starter with a high level of initiative

  • Effective time management and prioritization skills

  • Proficient analytical and problem-solving skills

  • Effective written and verbal communication skills

  • Detail-oriented with a high degree of accuracy

  • Experience with supporting software, hardware, and networks

  • Experience with Excel Macros and/or VBA (Visual Basic Applications)

  • Willingness to learn and program in industry-specific platforms

    Benefits

  • CIPCO provides its employees with a comprehensive benefits package which includes:

  • Health Insurance

  • Dental Insurance

  • Vision insurance

  • Pension plan

  • 401(k) with company match

  • Short-term and long-term disability

  • Life Insurance, flexible spending accounts, paid time off, and much more.

    About CIPCO

    CIPCO is Iowa's largest cooperative energy provider serving 13 rural electric cooperatives and associations spanning 58 of Iowa's 99 counties. CIPCOs' members distribute power to nearly 300,000 Iowans and more than 12,000 commercial and industrial accounts.

    CIPCO is a state-of-the-art energy provider with a diverse fuel mix of coal, nuclear, hydro, wind, solar, landfill gas, natural gas, and oil energy resources. We continue to invest in new technology and renewable energy production, supporting Iowa’s development of renewable energy resources. Over half of our electricity is generated from emission- and carbon-free resources, minimizing the impact to the environment.

    Click here (https://youtu.be/6E5MIj3nomI) to find out why CIPCO is a great place to work!

    For more information about CIPCO please visit: www.cipco.net

    EOE M/F/Disability/Veteran

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