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Robert Half International Chat Representative in CEDAR RAPIDS, Iowa

Description Candidates with the ability to interact with technical and non-technical users in an understandable and concise manner while solving complex technical issues will be preferred for the PC Technician opening at Robert Half Technology. If you are a self-motivated problem solver and would enjoy working in a dynamic and positive environment, apply now! The PC Technician Role is a short-term temporary opportunity and will be located in the Cedar Rapids, Iowa region.

What you get to do every day

  • Own and complete technology implementation projects

  • Handle disassembly, boxing, movement and setup/installation on site

  • Manage inventory of equipment, including collaborating on potential purchases

  • Retain records of daily data communication transactions, problems and solutions or installations

  • Coordinate repairs with the appropriate vendors

  • Help test functionality and support end users

  • Ensure that ticket submitters receive frequent and effective communication

  • Follow company quality standards to ensure the integrity of all electronic data records

  • Install printers, and troubleshoot and repair issues

  • Own imaging and preparation of new computers

  • Oversee data transfers from PC to PC and troubleshoot software/hardware and break/fix

  • Disassemble, box and ship equipment that is out of date

  • Provide computer hardware support for PCs, laptops, monitors, servers, and other IT equipment, including diagnoses, repairs, rebuilds, and refurbishments Requirements - 1 - 3 years of experience with PC and Mac hardware and software, and an understanding of TCP/IP, DNS, DHCP, LAN, and WAN

  • CompTIA A+ certification obligatory

  • No stranger to network design and implementation strategies

  • Ability to multitask and attention to detail are critical

  • MS Windows 10 experience

  • Be detailed, flexible, and organized

  • Ability to recognize, evaluate, and resolve problems effectively

  • Demonstrated flexibility to adapt to changes in procedures and job assignments

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

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