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Frontdoor Manager, Project Finance Team in Carroll, Iowa

Company Overview

frontdoor, inc. (“Frontdoor”) is a newly-minted public company that traces its roots back 50 years to when American Home Shield founded the home service plan industry. Operating in all 50 states, Frontdoor serves more than two million customers through a nationwide network of approximately 17,500 pre-qualified contractor firms. Frontdoor’s goal is to take the hassle out of owning a home by helping its customers protect their budgets from large, unexpected repair costs. It achieves this goal with services powered by people and enabled by technology. Today, its home service plans cover many of a home’s most common systems and appliances. As a BBB-accredited business and founding member of the National Home Service Contract Association (NHSCA), an industry regulatory body, Frontdoor has taken home several industry awards ranging from Best in Service by to Most Recommended Home Warranty Provider by Women's Choice Awards.

Position Overview

Responsible for leading and managing the dynamics of cross-functional process improvement projects and driving strategy, process design and functional governance for accounting-related processes and systems in order to meet the needs of the business. Develops relationships with process owners, vendors and the technology team to influence process design and lead teams which provide solutions that maximize the value of accounting and reporting systems. Acts as a liaison between the finance and technology teams for the development, implementation and enhancement of systems. Leads and motivates cross-functional teams to project completion.

Responsibilities Overview

  • Drives process improvements and efficiencies across all finance functions through automation, standardization and process change related to various finance functions while gaining appropriate senior level management buy-in. Provide value to and promote efficiencies in the overall business using technology and process reengineering.

  • Acts as business owner of accounting systems and applications primarily used by the accounting department, including, but not limited to, JD Edwards and BlackLine.

  • Designs new processes to aid in timely and accurate reporting of financial results through the use of various reporting applications used throughout finance, including, but not limited to, Snowflake and Looker.

Strategy & Planning

  • Works with senior leaders to provide vision and strategic direction for accounting and reporting systems. Recommends improvements to strategy, application usage and process, applying knowledge of the business’ policies, procedures, and processes.

  • Leads preparation of long-term plans, solution roadmaps and budgets and ensures they are aligned with business goals and objectives.

  • Manages supplier and internal customer relationships for the various accounting systems.

  • Identifies critical path decisions, leads teams to develop recommendations and influences process owners to maximize accounting and reporting systems payback.


  • Initiates discussions to help finance realize the ‘right way to do things’ or best practices, rather than providing solutions based on existing processes

  • Solves complex problems requiring detailed knowledge of business and industry best practices.

  • Engages with process owners and project teams to provide expertise and lead teams through business process solution design.

  • Provides project updates to senior management for closely monitored process improvement or accounting and reporting systems implementation and enhancement projects.

  • Serves as subject matter expert and internal consultant during the design and execution of process improvement and accounting and reporting systems projects.

Accounting and Reporting Systems Knowledge

  • Provides input on latest technological and business development trends in accounting and reporting systems and ERP space.

  • Continually strengthens knowledge of accounting and reporting systems and applications to be able to engage business users in a meaningful way.

Education and Experience Requirements

  • Bachelor’s degree in Accounting.

  • MBA, CPA, CITP or other financial credential preferred.

  • 7+ years of relevant experience in General Accounting discipline and related processes.

  • 10+ years of relevant experience with accounting systems, applications and processes as a power user, support or other role beyond that of an end-user.

  • In depth knowledge of the IT discipline and related processes.

  • Knowledge and thorough understanding of GAAP

  • Experience with business users to determine solutions to business process needs

  • Experience with JD Edwards systems implementations, integrations and enhancement projects

  • JD Edwards experience preferred

Knowledge, Skills, and Abilities

  • Ability to identify opportunities and ways to drive process improvement in manual, decentralized and sometimes broken accounting processes and to lead development and implementation of solutions (both procedural changes and system changes).

  • Excellent oral and written communication skills with ability to interface with all levels of the organization.

  • Ability to communicate financial automation needs to technology team stakeholders and report progress to finance stakeholders in a clear concise manner.

  • Ability to work with minimal supervision on multiple tasks, meeting business needs and deadlines.

  • Ability to lead and develop a high performing team that successfully interfaces with senior organizational leaders

  • Detail oriented, highly motivated hands-on leader, proven ability and commitment to achieve goals with strong work ethic

  • Knowledge of financial systems (JDE preferred) and related business processes

  • Knowledge of business process improvement programs

  • Ability to influence and build consensus with various stakeholder groups

  • Ability to handle multiple projects and competing priorities

  • Strong influencing, interpersonal, and relationship management skills

  • Able to effectively manage conflict and change

  • Risk management mindset

  • Proficient in Microsoft Office, Project and Visio

  • Project management and proven team player

Additional Frontdoor Total Rewards Information: We are passionate about empowering our people, and are creating an environment where associates are engaged and excited to be part of taking the hassle out of home ownership. Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan. The incoming salary for this role is $88,000 for the minimum level of experience outlined in the requirements for this role; however, the salary we ultimately offer will typically increase commensurate with experience.

Frontdoor is a company that’s obsessed with taking the hassle out of owning a home. With services powered by people and enabled by technology, it is the parent company of four home service plan brands: American Home Shield, HSA, Landmark and OneGuard, as well as AHS Proconnect , an on-demand membership service for home repairs and maintenance, and Streem, a technology company that enables businesses to serve customers through an enhanced augmented reality, computer vision and machine learning platform. Frontdoor serves more than two million customers across the U.S. through a network of more than 16,000 pre-qualified contractor firms that employ over 45,000 technicians. The company’s customizable home service plans help customers protect and maintain their homes from costly and unexpected breakdowns of essential home systems and appliances. With nearly 50 years of experience, the company responds to over four million service requests annually (or one request every eight seconds).For more details, visit

Job Category: Finance/Accounting

ID: R0015535