CASE NEW HOLLAND LLC Product Performance Specialist- Construc in BURLINGTON, Iowa

Through its people and brands, CNH Industrial delivers power, technology and innovation to farmers, builders and drivers all around the world. Each of its brands, including Case IH, New Holland Agriculture, Case and New Holland Construction, FPT Industrial, Capital, and Parts & Service, is a major international force in its specific sector.As the Product Performance Specialist- Construction Equipment you will solicit, collect, analyze, summarize, and present technical information and develop and propose product improvement programs.The Product Performance Specialist -- Construction Equipment will:Analyze warranty claims/data/statistics and ASIST concerns to quickly identify emerging issues to create technical improvement projects.Create and maintain Quality & Reliability Roadmaps for assigned product lines. Collaborate with Quality & Reliability Specialist to develop action plans to achieve short and long range improvement targets.Prioritize field Quality & Reliability issues through the Current Products Management process. Engage Global Product Support, Commercial organization and Platforms.Lead, organize, and liaise with professional teams/solution providers including engineering, manufacturing, supplier quality, and peers to drive field and internal problem resolution.Measure and analyze key performance indicators, develop improvement plans and communicate them to stakeholders.Research and understand product, customer, and dealer dynamics to propose internal and field technical product improvement actions.Accurately estimate completion rates, parts, labor, travel, and other variable expenses associated with product improvement programs.Assure and support aggressive field execution of product improvement programs.Operate and perform at a high level within matrix organizations. Value diversity and creative solutions. Practice and encourage collaborative behavior. Keep our customers at the heart of our business and activitiesRequired QualificationsBachelor's Degree in related field3+ years experience in agricultural, construction equipment, automotive, quality processes or related industryThe preferred candidate will have experience with the following:6+ years experience in agricultural, construction equipment, automotive, quality processes or related industryThree (3) or more years' experience with root cause analysis and validation toolsThree (3) or more years' experience working with statistical tools and/or analyticsOne (1) or more years Product Validation ExperienceOne (1) or more years' experience with project management and working with cross-functional teams.Equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities