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The Computer Merchant, Ltd. Sr. Solution Architect in Bettendorf, Iowa

Reference # : 21-02530 Title : Sr. Solution Architect Category: Information Technology Location : Bettendorf, IA Experience Level : 5 Years Start Date / End Date : 09/24/2021 / 12/31/2021 Description Job Description: Guide clients through current workflows, upgrades, system changes and enhancements and ongoing system maintenance Act as primary consultant for the client's solution troubleshooting, consultation and knowledge transfer Cultivate and sustain relationships with clients to provide appropriate escalation of issues, solution knowledge and engagement support ? Resolve escalated problems and issues using solution knowledge and expertise Resolve complex client concerns raised during installation, operation, maintenance or solution application Perform test script execution Create and participate in unit and integrated testing Equal Opportunity Employer Veterans/Disabled