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Genesis Health System Coord, Quality in Bettendorf, Iowa

Position Title: Coord, Quality

Department: GHG Practice Site Operations

Purpose: Coordinates with the GHG Quality and Operations Committee Leadership to execute Genesis Health System and Accountable Care Organization quality initiatives, including recertification for Patient Centered Medical Home, that facilitate Optimal Populate Health

Responsible for reporting all GHG quality and safety issues, as well as recommending and implementing changes approved by the GHG Quality and Operations Committee. Accountable for quality of care concerns, including accurate and timely documentation.

Oversees the clinical quality of care review process, the medical record audit process for the delegation oversight quantitative analysis of data for presentation to appropriate health plan committees and regulatory agencies.

Maintains a highly functioning quality organization, characterized by teamwork, cooperation, efficiency, innovation, and excellence. Serves as a resource and internal consultant to Genesis Health Group Clinical staff and Providers with regards to facilitation performance improvement activities. Partners with the GHG Quality physician to perform peer reviews on GHG providers.

Provides guidance and direction to designated areas within GHG in monitoring measurement, analysis, and reporting performance improvements activities. Services and the GHG Safety Champion to lead GHG safety coaches.

Report To: Dir, Service Line Support

Supervisory Responsibility: No Supervision: The job does not require the provision of guidance or supervision to others. There is no formal responsibility for directing others.

Materials Responsibility: Moderate: Work requires moderate responsibility for material resources. Examples of resources could include operating budgets for a work unit or department, specialized equipment, costly or unusual materials or supplies, large amounts of cash or other material assets. The employee has a moderate amount of control over these resources. The cost of errors might result in moderate damage, waste or financial loss. The difficulty, variety and depth of problems associated with these material resources is moderately complex.

Key Relationship: Co-workers/Health System Employees, Outside Agencies/Other Health Care Providers, General Public/Visitors/Volunteers, Physicians/Medical Office Staff, Students/Interns/Residents/Outside Instructors, Patients, Families, and Significant Others, Vendors/Clients, Third Party Payors/Insurance Companies, Auditors/Review Agencies, Local Governments


Education: Associate's Degree

Field Of Study: Nursing

Special Training:

Training Preferred: Quality improvement, Coaching skills, Lean Experience, Business Communication, Project Management

Licensure/Registration: Registered Nurse in Iowa & Illinois

Experience: More than 2 years experience required.

Interpersonal Skills: Interaction is with a variety of people inside or outside the organization. Communications are of moderate difficulty and sensitivity. Contact with others may involve detailed & lengthy dialogues & exchanges of information. Requires a moderate amount of interpersonal skills. Interactions involve dealing with moderately complicated problem situations or stressful encounters.

Working Conditions: There is limited exposure to adverse environmental conditions. Some undesirable or unpleasant environmental characteristics may occur but the physical environment is generally safe and there is minimal health risk. No safety equipment or unusual precautions are required. The occasional exposure to these minor adverse conditions would be limited to 35% or less of the work day.

Possible Exposure to Blood Borne Pathogens: Yes