Mary Greeley Medical Center DIETETIC SERVICES COORD in Ames, Iowa

  • Position Summary

  • Under the direction and delegation of the Manager, Dietetic Services, oversees the functions of Dietetic Services staff on a specific shift(s) in the performance of their duties in maintaining the dietary spaces including the servery, kitchen, dish room, special functions areas and food preparation areas in a clean, sanitary, attractive and orderly condition. Exhibits and promotes a cooperative team spirit. Ensures all actions taken in carrying out responsibilities support patient centered care.

  • Position Responsibilities

  • Unit Specific Position Responsibilities

  • Coordinates the daily activities of the Dietetic Services Staff. Ensures work is done correctly and as scheduled by the Dietetic Services Management.

  • Monitors work quality daily through the use of direct visual observance to ensure assigned staff meets hospital, as well as governmental and regulatory agency standards.

  • Provides feedback to the Dietetic Services managers with regard to the performance of FSW for inclusion on performance appraisals.

  • Initiates corrective action in consult with/and at the direction of the Dietetic Services Managers and/or Department Director when immediate action is required.

  • Coordinates the accomplishment all meal services for patients, staff and visitors.

  • Provides hands-on training to new staff members

  • Monitors use of supplies and equipment, ensuring cost effective procedures and practices are employed.

  • Notify secretary or manager for ordering supplies and parts as needed.

  • Performs food preparation, serving patients, catering events or cleaning tasks as assigned to meet the needs of the organization.

  • Actively participates in medical center and departmental teams promoting continuous quality improvement and patient satisfaction.

  • Identifies mechanical or structural deficiencies in assigned areas and reports them to the managers or reports problems immediately to facilities department at extension 3535.

  • Exhibits and promotes a cooperative team spirit.

  • Qualifications, Knowledge & Experience

  • Required Qualifications (Including any licensure, certification, education):

  • ServSafe Certification after 6 months of employment in position.

  • High school diploma or equivalent.

  • Preferred Qualifications:

  • 2 plus years of foodservice related experience or customer service experience.

  • Required Knowledge, Skills & Experience:

  • Must have demonstrated knowledge of foodservice activities or customer service experience; safety and regulatory standards; supervisory principles and techniques.

  • Ability to read, write and speak English.

  • Ability to use telephone, PC and pager system.

  • Ability to understand oral and written instructions; ability to maintain simple records.

  • Ability to exhibit and promote a cooperative team spirit.

  • Experienced in and able to interact with numerous and diverse customers.

  • Excellent communication, problem solving and customer service skills

  • Ability to adapt quickly to unexpected changes in circumstances.

  • Knowledge of body mechanics and universal/safety precautions

  • Adherence to Departmental and Hospital policies and procedures

  • Position requires wearing and maintaining a uniform

  • Preferred Knowledge, Skills & Experience:

  • Five years of related work experience in a health care facility is preferred