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City of Ames Information Technology Manager in 50010, Iowa

Information Technology Manager



Information Technology Manager


$75,671.86 - $113,346.48 Annually


50010, IA

Job Type




Job Number



8/17/2020 12:00 PM Central

  • Description

  • Benefits

  • Questions

General Information

The City of Ames is currently conducting a recruitment for an Information Technology Manager. This role reports directly to the Director of Finance and is responsible for planning and directing the activities, services, and personnel of the Information Technology Division, as well as performs related duties as required.

Centrally located in the heart of Iowa, Ames is a vibrant, progressive community with more than 60,000 residents providing an excellent quality of life. Home to Iowa State University, Ames offers year-round recreation opportunities, diverse cultural offerings, a stable economy, safe neighborhoods, and a high-achieving school district.

Our comprehensive benefits package can be viewed at: City of Ames Benefits

Examples of Essential Job Functions

Plans, organizes, directs, and evaluates all activities of the Information Technology Division including customer support, operations, programming/analysis, network infrastructure, telecommunications, cyber security, and desktop support. Meets with user department managers to review existing and develop new information services systems; develops project parameters, budgets, and time frames; assigns priorities and staffing; reviews and evaluates projects. Provides technical advice and support to the City Manager; develops short-range and long-range plans to meet the automation and information needs of City departments. Oversees information systems that align with the organizational goals, leads analysis of service requirements of departments and researches and recommends products and systems to provide efficient and effective service delivery. Solicits feedback from users to identify products and services that will best serve their needs. Manages the selection, training and development, and evaluation and discipline of division personnel. Prepares, administers, and evaluates division operating and capital budgets. Maintains knowledge of current trends in information technology service delivery and develops recommendations to apply new approaches to meet the needs of City departments.

Each employee is expected to continually strive to bring shared values to life through our Excellence Through People organizational culture. ETP values include: committing to continuous improvement, inspiring creativity and innovation, being customer driven, making data-driven decisions, championing employee involvement, striving for excellence, having fiscal stewardship, acting with honesty and integrity, exhibiting leadership, choosing a positive attitude, respecting one another, promoting safety and wellness, and cultivating teamwork. For leaders, this includes creating a work culture that brings these values to life. For all employees, this includes maintaining a Total City Perspective. The purpose of ETP is to deliver exceptional services to the public at the best price, and for employees to experience an enjoyable and stimulating work environment.


Education and Experience:

Bachelor's degree is required, preferably in business administration, management information systems, or a related area. Three years of experience managing information technology or supervising the day-to-day operations of information systems is also required. An equivalent combination of education and experience may substitute for the minimum requirements.

Knowledge, Skills, and Abilities:

Thorough knowledge of the principles and applications of information technology tools, including planning and development of information and telecommunications systems; cyber security, trends in business and management information systems technology; knowledge of the practices and principles of modern organization and management; knowledge of modern supervisory principles and practices.

Skill in planning, organizing, and directing the development and maintenance of information technology systems; skill in performing general management functions relating to planning, budgeting and administration.

Ability to plan and direct the development, implementation, evaluation, and maintenance of complex technology systems; ability to translate technical terminology into terms understandable to management and departmental officials; ability to make decisions based on factual data and to evaluate the progress of success of technology projects and systems; ability to plan, schedule, direct, and evaluate the work of subordinate personnel; ability to make clear, concise presentations, both orally and in writing; ability to establish and maintain effective working relationships with city management, employees, and outside groups and agencies.

Supplemental Information

Required Physical Activities:

Reaching, walking, lifting, finger dexterity, talking, hearing and repetitive motions.

Physical Characteristics of Work:

Sedentary work requiring the exertion of up to 10 pounds of force frequently, and 25 pounds of force routinely to lift or otherwise move objects.

Vision Requirements:

The minimum for those whose work deals primarily with preparing and analyzing data and figures, accounting, computer terminal, extensive reading and visual inspection involving small parts.

Environmental Conditions:

The worker is not substantially exposed to adverse environmental conditions.

Examples of Equipment Used on the Job:

A variety of technology such as monitors, PCs, servers, mid-range computers, and printers; Computer software such as that used for mid-range applications, desktop, networking, and operating systems; general office equipment; a variety of printed materials such as correspondence, books, manuals, and periodicals; communications devices; copier, calculator, telephone, and fax machine.

Selection Process

In order to be considered for this position, all applicants must submit their online application by the deadline listed on this posting. Your application includes a complete online application with work history and education, complete responses to the supplemental questions and an attached resume. Please keep in mind that submission of a resume in lieu of work history on your application or answering the supplemental questions is not sufficient.

The selection process will include an evaluation of education and experience, a phone and on-site interview with a 10-minute presentation for employees of the organization, and completion of a criminal background check (which includes a sex offender registry, education, credit check, and finger printing).

Preference may be given to applicants possessing qualifications above the minimum.

The hiring department may forego the phone interview step and offer onsite interviews, depending on the number of qualified candidates. All candidates will be notified by email of their application status.

E-Verify Process:

The City of Ames participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant’s Form I-9 to confirm work authorization. All candidates who are offered a position with the City of Ames must complete Section 1 of Form I-9 along with the required proof of their right to work in the United States and proof of their identity on their first day of employment. Please be prepared to provide required documents on your first day of employment. For additional information regarding acceptable documents for this purpose, please contact Human Resources at 515-239-5199 or go to the US Citizenship and Immigration Services web page at:

NOTE: Persons with disabilities must submit requests for ADA testing accommodations to the Human Resources Department prior to the application deadline.

The City of Ames is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, age, religion, sex, sexual orientation, gender identity, genetic information, ancestry, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Human Resources Department at 515-239-5199.